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The Verge AI

Walmart to Let Customer AI Agents Shop on Its Site Next Month

Walmart plans to allow customers to connect their own AI agents to its website starting next month, with systems for approving and reviewing purchases and setting spending limits. The retailer has published terms for agents, requiring they not exceed shopper intent or change payment methods. The move contrasts with Amazon, which blocked Perplexity's shopping agent and Meta's Muse assistant.

AI Brief

It signals a concrete shift in how major retailers are opening their platforms to autonomous AI shopping agents, a key commercial AI trend.

Walmart will soon let AI agents shop on its website for you. Next month, the retail giant will allow you to connect your own AI agent to the site, with systems in place to let you approve and review purchases and set spending limits.

The embrace of AI Agents Stands in stark contrast to Amazon, which blocked Perplexity's shopping agent and Meta's Muse AI assistant. But Walmart is opening its doors to AI shoppers - as long as they follow the retailer's rules. It has outlined a set of terms for agents, saying that "agents must not take ACTions beyond what the shopper intends" and cannot change a customer's payment method. Agents also can only …

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