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OpenAI and ServiceNow expand partnership across enterprise workflows

OpenAI and ServiceNow are deepening their partnership to embed OpenAI models and agents directly into the ServiceNow platform. At the same time, ServiceNow workflows will be integrated into ChatGPT and Codex, enabling tighter enterprise automation. The collaboration aims to streamline business processes by combining AI capabilities with enterprise service management.

AI Brief

Gives readers a concrete update on a major enterprise AI integration deal, highlighting how two industry leaders are merging their platforms for workflow automation.

OpenAI and ServiceNow expand their partnership to bring OpenAI models and agents into ServiceNow and ServiceNow workflows into ChatGPT and Codex.
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